When your despatch manager is trying to get the cheapest quotes or the quickest possible ETA to book that parcel to get to one of your major clients, do you ever wonder “I wish there was a quicker way”?
Chances are your despatch manager is having to go onto various carriers’ websites or portals to enter the same details over and over to then have to write down the price they have been given. Only to have to go back into the selected website once they have determined the best option and then enter all the details. In some cases, having to start all over again. I’m guessing you’ve just lost about 10 minutes following that process.