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WHO WE ARE

CUSTOMISED FREIGHT SOLUTIONS - YOUR FREIGHT EXPERTS

Customised Freight Solutions is a team of passionate and motivated experts. We strive to provide the highest quality of professional services with tailor-made systems and strategies to ensure that we exceed our client’s logistics expectations and become an integral part of their business.

Our vast range of carriers can move a 1kg satchel through to a full semi load through to managing the logistics of project work.  We have the network to transport oversize equipment from one side of the country to the other as well as managing international imports and exports.

We simplify any complicated freight process to make our client’s freight and logistics requirements seamless and efficient by providing a wide network of carriers, 24/7 customer service and state of the art technology.

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TRANSPORT MANAGEMENT SYSTEM

SMART AND INTUITIVE

Freight Transport Management System for Customised Freight Solutions, Melbourne, Victoria, Australia

Customised Freight Solutions take the confusion out of freight. We seamlessly integrate our clients with multiple Transport Carriers through the implementation of our Freight Management Technology which creates a direct and transparent logistics solution.

Our Freight Management platform consolidates all information into one system which means that you don’t have to learn anything specific about the transport industry or the carriers that your company use.  Instead, you learn how to use a single platform with a single, smart and intuitive interface, making your workload smaller and your time more efficient.

The end result benefits our clients with the administrative efficiencies of using one provider whilst gaining the advantage of using multiple carriers for their specialised fields.

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OUR SERVICES

YOUR SUPPLY CHAIN EXPERTS

ROAD FREIGHT

With over 100+ carriers to choose from and a total fleet in excess of 2000 vehicles ranging from rigid up to multi-combination; we select the right vehicle for your freight with our carriers holding the same high standards and levels of service that we do.

TIME CRITICAL SERVICE

Our Air Freight service is unparalleled. We have partnered with various airline providers around Australia and the globe to offer the best service at the best price. Our Air Satchel and Carton service have national coverage and a 97% next day delivery guarantee.

RAIL FREIGHT

Customised Freight Solutions offer diversity in charges and delivery times required to meet your budget. From LCL – loose container loads, FCL – full container loads – in 20′ or 40′ containers to heavy machinery or pallets we can arrange this for you.

SEA FREIGHT

CFS have various shipping lines around the world and within Australia to offer the best service at the best price to ensure your sea freight requirements are met. We offer FCL & LCL freight forwarding, documentation and buyers consolidation services.

GLOBAL FREIGHT FORWARDING

Our Global Freight Forwarding team provides complete integration between International services and Customised Freight Solutions transport network. We have the ability to facilitate pick-up and delivery to virtually anywhere in the world.

3PL & 4PL INTEGRATION

Our extensive supply chain network provides us with the experience that not many 3PL suppliers can provide. 3PL is an effective service only when executed correctly and this is where we assist to ensure all the processes are in place to make this happen.

✓ Transport Management System ✓ Time Sensitive Freight ✓ National Services ✓ International Services ✓ Long Haul ✓ Full Load Semi Services ✓ Permanent Vehicle Hire ✓ Fixed Price Services ✓ Crane Trucks ✓ 3PL & 4PL integration ✓ 24/7 support ✓ Container Transport ✓ Sea Freight ✓ Weekend Deliveries ✓ Automatic Tracking and Updates ✓ Automatic POD attachment ✓ Quoting ✓ Automatic Booking ✓ Manifesting ✓ Daily Pick Ups ✓ Full Address Book Capabilities ✓ Multi Carrier Pricing ✓ Automatic Label Creation ✓ Automatic Printing ✓ Save Quotes ✓ ETA Provided ✓ Live Reporting to Excel ✓ Bulk Upload ✓ On-site Training Provided ✓ First Call Resolution ✓ Regular Reviews ✓ One Point of Contact

FULL LOAD AND PROJECT WORK

PARTNERING WITH CFS

NATIONAL LONG HAUL AND FULL LOAD

With a large network of contracted owner drivers, moving full semi-loads across the country is as simple as contacting us. Our clients range from food-grade packaging companies to road construction equipment. Arranging time-slotted deliveries to meet crews on-site is co-ordinated by our in house professional and experienced operations team. We ensure the partners we work with are fully compliant with all local and national legislation.

PROJECT WORK & PERMANENT DRIVERS

We will assist you with planning and managing your project work through introducing a variety of carriers and services to meet your requirements. From liaising at a local level to managing multiple delivery points on a national scale we will seamlessly and efficiently manage this for you. Through our nurtured relationships with tier 1 carriers, we can arrange permanent local and interstate drivers to ensure your freight travels on time and within budget.

TESTIMONIALS

UNPARALLELED SERVICE

“The team at CFS have reinstalled my faith in transportation companies. We have dealt with many over the 23 years we have been in business and they have been lacking in the customer service areas. Not only did CFS save us 14.1% on our previous carrier but we ended up with an upgraded service and quicker transit times!!! We have regular contact from Jordi (the previous company called me once in 4 years) and the tracking team gets us answers straight away, many times while we are on the phone. Service, competitive price, communication.. What more could you ask for??

Martin Robson

“After conducting a full review of freight I worked with CFS on the best solution for a national system to better meet the needs of our business. As we move dangerous goods between DC and warehouse and also direct to customers, a system that manages this well was required. Our dangerous goods products consist of lead acid batteries, also aerosols and flammable liquids. Hard parts we move consist of product weighing less than 1kg to upwards of 15kg. Over a short period we rolled out the new system to all locations across Australia and this gave us a single point to monitor all freight for our business. The CFS team have worked with us on refining freight procedures to invoicing to better meet the needs of our business.”

Julian Smith

“We  distribute large volumes of our product all around Australia and overseas. In helping us achieve our goals over the last 20+ years we have been using Customised Freight Solutions (CFS).   The team at CFS have never let us down which is particularly important when our deliveries are time critical to meet road closure and installer requirements. Our business is growing as is our demand on trucks particularly in the Victoria, South Australia and Tasmanian regions, all of which CFS cover for us. I speak with Anthony on a daily basis, usually on several occasions and have found his knowledge in the transport industry is vast and creditable. We require on average 15 full loads a week, being a mixture of semi trailers and B Doubles to all corners of the above mentioned states. Once booked the trucks are always within our preferred times and also delivered with the customers expectations in mind. CFS work tirelessly to get the job done no matter how big or small. I would highly recommend Customised Freight Solutions for all your transport needs.”

Steve Newell

“CFS what can I say! LOVE, LOVE, LOVE the communication and response time.
I have always found Rob Della and his team to be of the utmost assistance. They will go above and beyond to assist in any way possible, even if it’s outside their usual workings – I have thrown them some curve balls over the years, believe me and they have been up to the task every time without fail. We have saved almost half of what we were spending with a different freight forwarder. You can’t go wrong with Service, communication and competitive price all at a one stop shop! When dealing with the team I know our products can be delivered anywhere without having a worry. For anyone out there- Don’t wait another second to implement this tool for your business. 5 stars all the way!”

Mary George

“I would like to thank the team at Customised Freight Solutions for the great work they do in terms of managing all our freight needs. We no longer need to deal with multiple transport company account managers to cater for the various requirements our business has. With a single point of contact we can get our products delivered to anywhere in the world.”

Dave Marinucci

“Moving over to CFS has reduced the headaches and noise that we’ve seen previously through managing our freight. The team are proactive and are always more than happy to assist with queries from our team. The time that our business has saved through having one point of contact is priceless. CFS are accountable and the relationships we’ve built only continue to grow.”

Lou Hayes

“Customised Freight Solutions, provide a fantastic service to our business all year round. Our freight forwarding such as, via road, air and sea freight is handled wonderfully very well by the CFS team. Customised Freight Solutions, provides the best information of their knowledge on timing for ETA / ETD to destination. The friendly team at CFS, are extremely helpful and they provide excellent service.”

Bayan Ghafoori

WE ARE GLOBAL FREIGHT SPECIALISTS

Customised Freight Solutions investigate, review and model our client’s freight requirements constructing a true picture of their current situation. From there we benchmark the current cost of services and service levels provided by the incumbent freight providers.

This information then becomes the basis of a detailed complimentary report that will not only outline whether the client is paying correct market rates but list the range of services and efficiencies Customised Freight Solutions can make throughout the supply chain process.

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