eCommerce in August sets a high bar for the rest of 2021

eCommerce in August sets a high bar for the rest of 2021

eCommerce numbers in Australia were 24% higher in August 2021 than August 2020 and aligned with the Christmas volumes that were experienced last year.  

Ongoing lockdowns, material shortages and reduced accessibility throughout the pandemic has changed consumer behaviour and driven phenomenal growth in online shopping. Businesses are being forced to be fluid by rethinking their supply chains, materials, and how their products are made and accessed.

November and December is the busiest time of the year in Logistics. Businesses ramp up production to have inventory moved out by the Christmas break, and consumer purchases increase as November cyber sales and Christmas shopping begin.

In preparation for this, Carriers are hiring now more than ever, with AusPost recruiting 1600 additional permanent roles and 3300 casual roles to keep up with demand.

Planning ahead and having a multi-carrier solution to keep your freight moving will be some key components for businesses navigating their freight throughout a pandemic and the peak trading period.

Below are some tips to help businesses reduce costs for B2C freight.

  • Before booking, check the address on maps to confirm whether it is a business or residential address (Farms are also classified as a residential addresses). 
  • Introduce an address finder and validation checker to reduce data entry error by your customers and team
  • Tick all applicable surcharges when booking your freight to ensure accurate pricing
  • Introduce a multi-Carrier transport management system that allows you to book your freight through a variety of Carriers
  • Consult a supply chain specialist to review your freight and locate areas where efficiencies can be made
  • Ask your clients to let you know if their delivery address is residential on your booking forms.
  • Save your locations as you go and note that the address is residential

By arming your team with the right tools to manage your freight, you can create efficiencies across your whole supply chain resulting in improved client relationships, reduced noise and increased savings.

If you found this article helpful and want to learn more about navigating your freight through a pandemic  check out this article here

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