PROVEN SOLUTIONS FOR LOGISTICS EXCELLENCE
CASE STUDIES
At Customised Freight Solutions (CFS), we pride ourselves on delivering tailored logistics solutions that drive efficiency, reduce costs, and support business growth across a variety of industries. Our clients trust us to handle their freight needs with precision and care, and we’ve partnered with businesses large and small to overcome some of their toughest logistics challenges.
Explore how we’ve helped companies across Australia streamline their operations, save time, and enhance their supply chain management through our specialised freight services and Transport Management System.
- All Case Studies
- Agriculture
- Consumer Goods
- Energy
- Fitness and Equipment
- Industrial
- Manufacturing
- Marketing and Packaging
TESTIMONIALS
“I would like to thank the team at Customised Freight Solutions for the great work they do in terms of managing all our freight needs. We no longer need to deal with multiple transport company account managers to cater for the various requirements our business has. With a single point of contact we can get our products delivered to anywhere in the world.”
Dave Marinucci | General Manager
“Moving over to CFS has reduced the headaches and noise that we’ve seen previously through managing our freight. The team are proactive and are always more than happy to assist with queries from our team. The time that our business has saved through having one point of contact is priceless. CFS are accountable and the relationships we’ve built only continue to grow.”
Lou Hayes | Corporate - Lease Management
“Making the move over to CFS has been one of the best decisions we have made. Their diverse range of freight companies and services has made it much easier to help our customers. Also with the added benefit with online tracking page being emailed to the customer, makes the whole process smoother. On top of that we have saved 28% on our freight costs and in my opinion one of the best customer service teams I have worked with.”
Shaun Weber | Warehouse Manager
"After reviewing our freight needs, I partnered with CFS to implement a national system that better meets our business requirements. We needed a solution to manage dangerous goods, including lead acid batteries, aerosols, and flammable liquids, as well as a range of products from under 1kg to over 15kg.
In a short time, we rolled out the new system nationwide, providing a single point to monitor all freight operations. The CFS team has helped us refine procedures, from freight management to invoicing, to better suit our needs."
Julian Smith | Logistics Manager
“CFS what can I say! LOVE, LOVE, LOVE the communication and response time.
I have always found Rob Della and his team to be of the utmost assistance. They will go above and beyond to assist in any way possible, even if it’s outside their usual workings – I have thrown them some curve balls over the years, believe me and they have been up to the task every time without fail.
We have saved almost half of what we were spending with a different freight forwarder. You can’t go wrong with Service, communication and competitive price all at a one stop shop! When dealing with the team I know our products can be delivered anywhere without having a worry. For anyone out there- Don’t wait another second to implement this tool for your business. 5 stars all the way!”
Mary George | Internal Sales
"CFS has been our logistics partner for over 20 years, helping us distribute large volumes across Australia and overseas. They consistently deliver on our time-critical shipments, even as our demand for trucks in Victoria, South Australia, and Tasmania grows.
Anthony's vast industry knowledge is invaluable, and CFS ensures our 15 weekly full loads—ranging from semi-trailers to B Doubles—are always on time and meet customer expectations. Their dedication makes them a reliable choice for any transport needs."
Steve Newell | Warehouse Supervisor
“Customised Freight Solutions, provide a fantastic service to our business all year round. Our freight forwarding such as, via road, air and sea freight is handled wonderfully very well by the CFS team. Customised Freight Solutions, provides the best information of their knowledge on timing for ETA / ETD to destination. The friendly team at CFS, are extremely helpful and they provide excellent service.”
Bayan Fhafoori | Administration Officer
I just want to take the opportunity to also give a big shout out to Anthony, Jacob, Max and the wider CFS team for their support.
I’ve been a customer for over 2 years now and CFS have been a major help from day one.
From supporting daily freight to going above and beyond for my Friday specials, CFS have always gone above and beyond.
Sam Laferlita | Transport Coordinator
Switching to Customised Freight Solutions has truly transformed our shipping process. Sending freight across Australia has never been easier or more cost-effective. Their exceptional customer service team goes above and beyond, ensuring every detail is covered. From time-sensitive deliveries to direct loads and even crane unloads, there hasn’t been a single delivery they couldn’t handle for us. Overall, our freight operations have become much smoother since partnering with CFS.
Darren Rapa | Service Manager
We engaged the team at CFS to help restructure and evaluate our current domestic freight solutions, focusing on efficiency and cost-effectiveness. The CFS platform is extremely user-friendly and provides a wealth of valuable information. The implementation of the platform and the training provided by the team, led by Kevin, were seamless. Kevin continues to work closely with us, and his dedication to going above and beyond has been vital to our success. I wouldn’t hesitate to recommend Kevin and the CFS solution to any business looking to streamline their freight operations.
Leigh Ireson | Group Director
We have had a fantastic experience with CFS. Their team consistently provides professional and accurate customer service, handling our transport needs with efficiency. They are quick to respond to enquiries, resolving issues much faster than if we were to deal directly.
Overall, we can always rely on CFS for quality service. Their commitment to our business has made a significant positive impact. Highly recommend!
Jason Lewis-Johnston | Logistics Manager