CUSTOMISED
FREIGHT SOLUTIONS



Creating efficiencies and streamlining your freight processes
through customised Solutions catered to your freight profile and business needs

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FREE EBOOK



Discover the Key to Streamlined Freight Management
Our free eBook offers valuable insights into optimising your freight processes,
cutting costs, and enhancing your supply chain efficiency.
Packed with practical tips, expert advice, and real-world case studies,
this guide will help you navigate the complexities of freight logistics with ease.

YOUR AUSTRALIAN DOMESTIC
LOGISTICS EXPERTS



Tailor-made strategies, paired with cutting-edge technology,
to build a seamless and efficient supply chain model

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350+

Network Partners

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Infinite

System Integrations

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1500+

Partnerships

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24/7

Support Availability

WHO WE ARE

MASTERING LOGISTICS, SIMPLIFYING SUCCESS


At Customised Freight Solutions, we’re here to support your business every step of the way. Our experienced team works closely with you to provide reliable, tailored logistics services that integrate seamlessly with your operations.

Whether it’s a small parcel or a large-scale project, we offer a wide network of carriers and advanced technology to ensure your freight moves smoothly across Australia and beyond.

From managing international shipments to overseeing complex logistics projects, we’re committed to making the process as straightforward as possible. With round-the-clock customer service and industry-leading technology, we’re focused on optimising your logistics for greater efficiency and peace of mind.

 

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Driving Efficiency Across Your Supply Chain

Customer Service

Our dedicated team is committed to providing unparalleled customer service. With an average response time of just 5 minutes, we ensure that your queries are resolved swiftly, allowing your business to keep moving without delays.

Integrated Software Solutions

Our platform fully integrates with your existing systems via API, ensuring real-time communication and seamless operations. Whether it's your ERP, CRM, or any other business application, we can integrate with your workflows.

Instant Freight Quotes

Whether you need local, interstate, or international shipping, our platform provides accurate pricing so you can plan with confidence. With real-time rates and seamless support, your logistics are in good hands.

Live Tracking & Reporting

Stay in control with 24/7 live tracking and reporting. Our system offers real-time updates on your consignments, including instant Proof of Delivery (POD) and scanning events ensuring full transparency and peace of mind.

Consolidated Invoicing

Simplify your billing process with our invoice consolidation services. Manage all your logistics costs in one place, streamlining your accounting and making budget management easier than ever before and more efficient.

Transport Management System

We believe in complete transparency throughout the logistics process. From live tracking to instant PODs, you’ll always have full visibility into your shipments, ensuring there are no surprises along the way.

Meet some of our Team

YOUR PARTNERS IN EXCELLENCE

Founding Customised Freight Solutions in 2006 with a vision to simplify and enhance the logistics experience for businesses across Australia, Damien has combined his deep industry knowledge and passion for customer-focused innovation to shape CFS into the business it is today. With a pragmatic approach to freight management and a commitment to maintaining a personal touch, Damien helps drive the business forward without losing sight of what matters most—our clients.

Damien White

Director | Leadership

Combining strategic insight with a hands-on approach to leadership and with over two decades of experience in logistics, Rob's passion for innovation and customer-centric service has been key to our growth and success. He believes in empowering the team, fostering strong partnerships, and leveraging technology to make logistics smarter and more efficient.

Rob Della

Chief Executive Officer | Leadership

As National Sales Manager, Jordi’s focus is on building strong, lasting relationships and delivering tailored freight solutions that add real value to our clients. His extensive industry knowledge and customer-first approach have been instrumental in driving growth and ensuring CFS remains a trusted partner for businesses across Australia. Jordi's passion for service and strategic thinking helps us meet and exceed client expectations every day.

Jordi Ceglar

National Sales Manager | Leadership

As Operations Manager, Max has been pivotal in building systems and introducing technology that enhance our business processes, while always keeping the customer at the forefront. His ability to identify what customers need and deliver on those expectations plays a critical role in maintaining high customer satisfaction. Max leads his team with dedication, ensuring smooth operations and driving the business forward with a focus on continuous improvement.

Max Della

Operations Manager | Leadership

Anthony is the specialist behind the successful delivery of project work at Customised Freight Solutions. As Projects Manager, Anthony oversees the planning, coordination, and implementation of key projects, ensuring they meet our clients' needs. With his extensive network and experience within the industry, Anthony is committed to delivering quality results and driving operational excellence.

Anthony Audino

Projects Manager | Leadership

Caitlin plays a key role in optimising internal systems and practices, implementing business-wide improvements, and supporting both operational and strategic goals. Caitlin's efforts extend into marketing that help elevate CFS, while her focus on process efficiency ensures that every aspect of the business runs smoothly. Her dedication to continuous improvement and innovation is instrumental in pushing CFS forward and delivering exceptional outcomes for our clients.

Caitlin Rogers

Finance & Administration Manager | Leadership

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From our Clients

“I would like to thank the team at Customised Freight Solutions for the great work they do in terms of managing all our freight needs. We no longer need to deal with multiple transport company account managers to cater for the various requirements our business has. With a single point of contact we can get our products delivered to anywhere in the world.”

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Dave Marinucci | General Manager

“Moving over to CFS has reduced the headaches and noise that we’ve seen previously through managing our freight. The team are proactive and are always more than happy to assist with queries from our team. The time that our business has saved through having one point of contact is priceless. CFS are accountable and the relationships we’ve built only continue to grow.”

Lou Hayes

Lou Hayes | Corporate - Lease Management

“Making the move over to CFS has been one of the best decisions we have made. Their diverse range of freight companies and services has made it much easier to help our customers. Also with the added benefit with online tracking page being emailed to the customer, makes the whole process smoother. On top of that we have saved 28% on our freight costs and in my opinion one of the best customer service teams I have worked with.”

Shaun Weber

Shaun Weber | Warehouse Manager

"After reviewing our freight needs, I partnered with CFS to implement a national system that better meets our business requirements. We needed a solution to manage dangerous goods, including lead acid batteries, aerosols, and flammable liquids, as well as a range of products from under 1kg to over 15kg.

In a short time, we rolled out the new system nationwide, providing a single point to monitor all freight operations. The CFS team has helped us refine procedures, from freight management to invoicing, to better suit our needs."

Julian Smith

Julian Smith | Logistics Manager

“CFS what can I say! LOVE, LOVE, LOVE the communication and response time.
I have always found Rob Della and his team to be of the utmost assistance. They will go above and beyond to assist in any way possible, even if it’s outside their usual workings – I have thrown them some curve balls over the years, believe me and they have been up to the task every time without fail. 

We have saved almost half of what we were spending with a different freight forwarder. You can’t go wrong with Service, communication and competitive price all at a one stop shop! When dealing with the team I know our products can be delivered anywhere without having a worry. For anyone out there- Don’t wait another second to implement this tool for your business. 5 stars all the way!”

Mary George

Mary George | Internal Sales

"CFS has been our logistics partner for over 20 years, helping us distribute large volumes across Australia and overseas. They consistently deliver on our time-critical shipments, even as our demand for trucks in Victoria, South Australia, and Tasmania grows.

Anthony's vast industry knowledge is invaluable, and CFS ensures our 15 weekly full loads—ranging from semi-trailers to B Doubles—are always on time and meet customer expectations. Their dedication makes them a reliable choice for any transport needs."

Steve Newell

Steve Newell | Warehouse Supervisor

“Customised Freight Solutions, provide a fantastic service to our business all year round. Our freight forwarding such as, via road, air and sea freight is handled wonderfully very well by the CFS team. Customised Freight Solutions, provides the best information of their knowledge on timing for ETA / ETD to destination. The friendly team at CFS, are extremely helpful and they provide excellent service.”

Bayan Fhafoori

Bayan Fhafoori | Administration Officer

I just want to take the opportunity to also give a big shout out to Anthony, Jacob, Max and the wider CFS team for their support.
I’ve been a customer for over 2 years now and CFS have been a major help from day one.
From supporting daily freight to going above and beyond for my Friday specials, CFS have always gone above and beyond.

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Sam Laferlita | Transport Coordinator

Switching to Customised Freight Solutions has truly transformed our shipping process. Sending freight across Australia has never been easier or more cost-effective. Their exceptional customer service team goes above and beyond, ensuring every detail is covered. From time-sensitive deliveries to direct loads and even crane unloads, there hasn’t been a single delivery they couldn’t handle for us. Overall, our freight operations have become much smoother since partnering with CFS.

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Darren Rapa | Service Manager

We engaged the team at CFS to help restructure and evaluate our current domestic freight solutions, focusing on efficiency and cost-effectiveness. The CFS platform is extremely user-friendly and provides a wealth of valuable information. The implementation of the platform and the training provided by the team, led by Kevin, were seamless. Kevin continues to work closely with us, and his dedication to going above and beyond has been vital to our success. I wouldn’t hesitate to recommend Kevin and the CFS solution to any business looking to streamline their freight operations.

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Leigh Ireson | Group Director

We have had a fantastic experience with CFS. Their team consistently provides professional and accurate customer service, handling our transport needs with efficiency. They are quick to respond to enquiries, resolving issues much faster than if we were to deal directly. 
 
Overall, we can always rely on CFS for quality service. Their commitment to our business has made a significant positive impact. Highly recommend!

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Jason Lewis-Johnston | Logistics Manager

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